Support Plans

Please see the table below for our complete schedule of plans and tariffs. With typical maintenance plans starting at N9,500/month… you owe it to your business, your equipment and yourself to give us a call – 0802 777 4188

ComCare One

N9,500

/month

ComCare Plus

12,500

/month

ComCare Extra

N18,500

/month

ComCare Max

N27,500

/month

PC Preventive Maintenance Yes Yes Yes Yes
Telephone Tech Support Yes Yes Yes Yes
On-Site Tech Support Yes Yes Yes Yes
Email Tech Support Yes Yes Yes Yes
Post-Incident Reports Yes Yes Yes Yes
Multiple Site Maintenance Yes Yes Yes
Dedicated Account Engineer Yes Yes
Secure Off-Site Backup and Recovery Yes
Free Dedicated Backup Storage Media Yes
Maintenance Visit Frequency Monthly Monthly Fortnightly Weekly
On-Site Account Reviews Half-Yearly Quartely Monthly Monthly
Telephone Tech Coverage Hours 9am – 6pm, Mon-Fri 9am – 6pm, Mon-Fri 9am – 6pm, Mon-Fri 9am – 6pm, Mon-Fri & 10am – 4pm, Sat
On-Site Coverage Hours 9am-6pm, Mon-Fri 9am-6pm, Mon-Fri 9am-6pm, Mon-Fri 9am – 6pm, Mon-Fri & 10am – 4pm, Sat
On-Site Response Time Within 24 hours Within 12 hours Within 4 hours Within 2 hours
-
Monthly Cover Charge N9,500 N12,500 N18,500 N27,500
Desktop/Laptop PC Surcharge N750 N750 N600 N500
Printers, Peripherals, & Network Surcharge N500 N500 N400 N300

Typical cost implications

Example: ComCare One – 3 PCs and 1 Printer

 

 

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